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Also i haven’t watched all of the videos yet so I’m not sure if this has been covered, but as a practice owner, I have a difficult time, knowing how to oversee our billing and claims. I always seem to find out the fact that we have to write off claims because they weren’t submitted properly or forgotten. how do I balance working in the operatory while also making sure that my staff is held accountable and being able to check to make sure things are being done?

I think we would like to get more software specific training. For example our office has softdent not dentrix and it would be nice to learn how to use the software properly for Vance sheets, billing and claims.

How do I get in touch with you?

We fill our schedule with the appointments we get, as we get them. Some days are simply going to be low production. You might block some large time, and not get any primary appts. to schedule.

Customer service is everything.

Im always the early riser and im always on time for my appointments because I love going to the dentist especially to see my two favourite dentists my orthodontist Dr. Drew Smith and my oral surgeon Dr. Kerr I’m always comfortable at my appointments because I bring my weighted blanket and stuffed animals 🧸 to comfort me and while I’m waiting in the waiting room I fall asleep I take a nap while they’re preparing the treatment room that helps me. 🤗🩷💐🫶🫶🦷🦷

im a leader and an ambassador at my orthodontists office and im always a great leader because i always talk good about both of my favourite dentists my orthodontist Dr. Drew Smith of Smith Orthodontics and my Oral Surgeon Dr. Kerr at Interface Oral Surgery Centre because my cousins wife Pina she told me at my Aunts Family Reunion because we used to have it at her trailer park in Bayfield, Ontario Ontario is my province that I live in and then my aunt Arminda sold her trailer because she retired so then we had it at my cousin Jeff’s house my aunts sons house and my cousins wife Pina she told me she went to go see my favourite orthodontist to see if she needed braces but she said that she didn’t need braces and that her daughter my cousin Valentina was going to go to him for braces but then she went to another orthodontist that her friend had told her to go to. I’ve had braces already once but my orthodontist had told me at last in- person appointment that I may get them again only after I had my wisdom teeth removed because my dentist Dr. Dunn and Dr. Andersen had told me I only had 2 lower wisdom teeth and on the day of my surgery on Thursday, April 18th at 8:30 in the morning Canadian time when I was signing the permission form for to do my surgery my surgeon had found out that I had all 4 of my wisdom teeth but I had an Amazing experience because i had waited 7 years since 2017 when my surgeon first started at his office to have had them removed because I started hurting really bad at my moms aunts house at my family gathering at Thanksgiving or Easter of 2017 and after I ate dinner I went to go and brush my teeth and I had saw this white thing and I was like” no not my wisdom teeth already but then I went and layed down on the couch because I had a toothache but then my moms cousin my cousin Eric who’s a family dentist asked me why are you laying down ??” And I’m like” because I have a toothache “ and he’s like” what makes it hurt ??” and I’m like I have a toothache so then he took a look at it with his iPhone light and indeed it was my lower left impacted wisdom tooth. so then he told me to book a dentist appointment after the holidays and I’m glad i did but my first wisdom teeth consultation I was very nervous at the time because I was only 15 and now im 21 turning 22 in May next year but I got my wisdom teeth removed 3 months ago in April of this year and I was 20. but I really regretted waiting to get them removed because I just should of had them removed during the shutdown because I found out by watching my oral surgeons office COVID video that they were open just for emergencies or if you were in pain but then after 7 years my mom at my second consultation on April 2nd had asked Dr. K she embarrassed me in a good way she’s like” when are you available to do the surgery ??” And he’s like” I can do it sometime this month if you would like “ and so me and my mom booked right after the consultation and also I did so much better not as nervous but still nervous because the oral surgery assistant had checked my blood pressure and said it was a little high but my mom told them I was nervous and also Dr. K told my mom it’s because of my apprehension. but when Dr. K checked my teeth I was already hurting again and I was having a hard time breathing when he leaned me back in the dental chair but my mom told him that I was having pains, headaches, gum pains, toothaches, jaw aches and headaches and having a hard time breathing and also I’m a mouth breather at night so it’s hard for me to breathe through my nose and also I was supposed to go and see the ENT- Ears, Nose and Throat doctor but my moms sister my godmother Carla who’s blind - Visually Impaired) had told me that I apparently cancelled and that I didn’t want to go because I’m very sensitive to pain but maybe I’ll book another if needed or Amy e it’s because my bite is off and also my two front teeth are over lapping and my orthodontist told me he can get back the upper braces and maybe lower braces if the need be or maybe just my retainers to see if that helps. and he told me and my mom that it will all disappear after the surgery which I feel so much better now. I’m definetely a leader in Dentistry because I’m always recommending my Orthodontist and my Oral Surgeon to people who either needs cosmetic work or wisdom teeth removed and or jaw surgery to correct their bite which my orthodontist had recommended to me and my dad back in 2014/2015 to have jaw surgery but I was only in elementary school and I was still very young but I’m thinking of doing it maybe now that I’m older if my orthodontist still wants me to do it because now that I have trust in my oral surgeon and also I want to ask both of my favourite dentists if they can do Veneers on my teeth because I’m also interested in doing some cosmetic work on my teeth. And also my brother Christian he’s turning 19 in August he told me he went and switched out lightbulbs at my orthodontists office and he said that his office is really nice because he works for The City Of London of my city of London, Ontario working with the trades people and he got called to go and switch lightbulbs at my orthodontists office because he is working towards being an electrician so this way he gets some experience as a Gen Z and also I’m a Gen Z as well. 🤗🩷🫶🫶🦷🦷💐

my orthodontist at my last appointment in-person he told me that he had something in common with me because since I’m the Ambassador of his office he told me that since I’m always shy that when he was my age he was like that but then as he got used to seeing people then he eventually got better but I’m still a little bit shy but I will try because I’m taking a special needs course at Fanshawe College in September called CICE- Community Integration Through Co- Op Education course ) here in Canada 🇨🇦 it’s a program for kids with Developmental/ Learning Disabilities or Brain Injuries and or Unique Needs as we call it “ and you can take 4 programs in the program: Business, Photography, ECE- Early Childhood Education- I chose this as my second option because I love little ones and also I’ve taken my Highschool Parenting course at Regina Mundi Catholic College RMC like 10 times) ),Cooking like culinary skills and Office Admin which I chose as my first option because I want to work in a dental office because I love Dentistry either with my Orthodontist Dr. Drew Smith of Smith Orthodontics or my Oral Surgeon Dr. Kerr at Interface Oral Surgery Centre but my orthodontist sold his old office back in 2014/2015 and he’s moved far away from my area of the city so I might stay close to home working at my oral surgeons office because he is still close by my area he’s always been and also my dads parents my grandparents house is close to my oral surgeons office. 🤗🩷🫶🫶🦷🦷💐

Agreed completely

In a computer nothing is ever lost unless a really savvy programmer erased the markers. The FBI got into high lever government to find deleted e mails. Remember.

How do you automate this for a fair price?

Thank you so much

Does dental office fill out Ada form and patient submit?

Great tips! I am greatful for my career and dental assistant reception job thanks to God. God is faithful.God bless you beautiful! How do I stop being drained and how do I shorten leaving voicemail🥰💕✨

Love your analogy of “communication “ I’m in a small private dental practice that I began working for 7 months ago and the dental assistant and I ( front desk receptionist) can not do.. As soon as we start to chat here comes the doctor breaking up the conversation. Makes me wonder why.. Not to mention we do not get a lunch break through out the work week. Even after working 10 hour shift during the week. And I was told by the doctor that I need to have my hair up at all times because it’s a HIPPA LAW. Also I am responsible for setting up patients schedules, but if the doctor notices that even 1 cancellation took place she is running like a mad person telling me to fill it immediately. Then she also changes patients schedules by moving them either up 15 minutes or down without there knowledge, so when I call them to confirm guess who gets yelled at by the patients, I do the receptionist.. So much unethical behavior in this establishment, it’s irritating. Any advice on this would be helpful..

Love how informative, and how the training is simply put......Laura its great how you put the interviewee at ease with the tone and pace of the questions. You Rock!!!

Wow!

I have never experienced any dental office jobs. however i’ve had 5 months seniors home receptionist and in april 2024 i will start my dental office administration online course. I’ve got a dental receptionist interview in march 2024. They knew I dont have a dental experience background yet they called me for an interview and gave me a chance to prove myself. I really want get hired. that’s why I am studying about dental office and terminology everyday. How can I ace my interview and get hired?

If there are external factors involved, I will blame external factors. That's how I am. My priority is presenting the facts as they really are. During my lifetime, I have, on multiple occasions, been used as a scapegoat and faced exaggerated allegations. Self-preservation has been a way of life for me for as long as I can remember. I am always the good guy, no matter what.

I also appreciate the suggestion of giving tours to new patients. It not only familiarizes them with the office layout but also builds a connection by explaining unique aspects of the practice!

Thank you! I’m new to ES

1:13 o site avanco social é perfeito para comprar seguidores, lá é a partir de 1 real para comprar

0:33 gosto de comprar SEGUIDORES no avanco social porque chega rápido

2:50 gratidão pela oportunidade avanco social vocês são os melhores para as redes sociais

Yes, ppl really do not understand how important this is as our members are important, we essentially have to focus and analyze what we are reading. being able to ultimately explain to members accurately how it works. So many members and providers are being told claims were denied. It’s much easier when providers are informed to follow detailed instructions on how we are needed those claims sent bc it makes a difference to follow those guidelines while filing bc it will be rejected.

So Maximum Individual Calendars yr is that the amount total the member could use to pay for treatments? No matter what treatment code specifies? What if it says deductible denotes 100 % of exemption. Also, if insurance companies does not use subcategory such as major it’s all in including in one category for instance periodontists, endodontist, restorative, oral exams etc

Would you explain COB if it’s standard how does this apply to their policy

What if the provider calls the insurance and states patient did not receive services patient insurance paid for that specific procedure code but pt never had services someone from the providers office incorrectly submitted claim

I found it’s great for people that are not actually in it to tell others how to do it. I guess I’m exhausted of not being heard.

How do you all things when you are the only person doing all the things? I schedule All treatments I check in/out patients Incoming/outgoing calls Reports And more!

Would love to know how Medicaid HMO claims work for billing-I know PPO’s but HMO’s are another animal. DO you have a tutorial on that subject?

I am a director of operations with a DSO and I love watching your videos to help my offices grow. Great job!!

how do you change the room names on the schedule for each column?

i have an issue. i was planning on using my care credit card to pay for a procedure. after the procedure i used it and the available balance was gone. it was reduced by the bank thay offers care credit. after i used my insurance i still owe $862. i dont know how im gonna pay them.

This video really helped. Thanks alot!!

Английский ебанный

🤔

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Great video!

How do you interrupt a patient who is talking when the phone rings and then pick up the phone and then you have to tell the person on the phone to wait while you talk to the first person. Isn't it rude to stop someone mid sentence. What words would you choose?

Thank you for the helpful first interview tips. I am going on my first working interview for insurance coordinator and after years of experience but never a working interview so your video is very helpful.

For a school with a lot of service providers is there a way to alphabetize them so when scheduling a patient we can find the providers name efficiently?

Horrible video! Trying to learn back office …. This video has so many irrelevant situations!!

Yes, nurse Maar. Train you your student the way you should!👌😁👏

Thank you!❤!

Your presentations are fabulous! Clear, concise and to the point. Thank you for your video.🙏👍🏅

Its greatly explained though

Wow is this really good people need help

thanks for video it is helpful

thanks for video, i start for new job without expirienz and bad english knowledge